Rick Ruch

Rick Ruch has been involved in the restoration business since 1982.  He was employed with a well established company in Denver Colorado for nine years.  Rick is the owner and operator of Advanced Cleaning and Restoration Specialists in the North-metro Denver area. He is currently performing every phase of water damage restoration. Rick has served seven years on the Board of Directors and is past president of Professional Carpet and Upholstery Cleaners Association. Rick has all IICRC certifications and is a Master Cleaner, Master Restorer, and Senior Carpet Inspector.

Tim Lovell of Lakewood, Colorado has been a remediation instructor for IOT since the company’s inception in late 2004. Tim has certifications from numerous associations and agencies, including IICRC and IAQA. He has owned his own companies since 1999 involving mold remediation, remodeling and building construction. Tim brings an “in the trenches” workplace experience to the IOT content.

Tom has been involved with all aspects of the cleaning industry since he was able to help his dad as a child. He started in the hard floor care industry, then joined a progressive and diverse janitorial supply house. During Tom’s 12 years there, he assisted many companies to grow and increase their profits. His broad knowledge was well used in many roles including Service Manager, Salesman, Teacher and Education Coordinator. Along with Tom’s frequent teaching obligations, he now owns and operates a rapidly growing janitorial firm.
Tom’s credentials include IICRC Master Cleaner, Master Restoration Technician, and Master Fire & Smoke Restorer. He holds certification in Carpet Cleaning, Upholstery Cleaning, Water Damage Restoration, Odor Control, Color Repair, Carpet Repair, Fire Restoration, Leather Cleaning, Center for Advanced Drying, Mold and Sewage Decontamination, Dale Carnegie Public Speaking as well as Sales Awards and Service Technician courses.

Tom’s knowledge and determination to making sure his students learn is always evident and well appreciated.

Steve has been a dedicated and respected individual in our industry for 16 years. Prior to coming to work for Bridgepoint Systems, Steve ran his own successful cleaning business in Salt Lake City, Utah. Steve is a certified Master Cleaner through the IICRC and holds certification in Carpet Cleaning, Upholstery and Fabric Cleaning, Water Restoration, Fire and Smoke Damage Restoration, Odor Control and Color Repair.
Steve is an IICRC approved Instructor in Carpet Cleaning and in Upholstery and Fabric Cleaning for Bridgepoint as well as being an instructor for many other Bridgepoint classes. Currently, Steve is a National Sales Account Manager in Bridgepoint Distribution Division. Every day he consults new and existing businesses on setting up a system for success. Steve’s knowledge and enthusiasm in the industry is very evident in the classes he teaches, and each student is sure to receive maximum value after attending one of his schools.

IICRC Carpet Repair
Sept 18 & 19, 2008

Steve is a long-term veteran of the cleaning industry, with over 27 years experience. He knows what it means to do all types of cleaning related duties from scrubbing toilets to cleaning custom hand-tufted gold inlaid carpets; from answering maintenance questions for a commercial building to giving testimony as an expert witness in a full-jury trial, including arbitrations.
Steve has owned and operated a multi-truck cleaning business, a Full-Service Distribution Center for the Cleaning and Restorations Industry, trained housekeeping departments in the care and maintenance of everything from concrete steps, carpet, and upholstery to mattresses and ovens.
Steve is a practicing senior inspector and works with fiber producers, chemical manufacturers, and carpet mills; as well as providing consulting and training for resort properties, large theme parks and individuals. Steve is also a Master Cleaner with many areas of certifications; Water Damage, Odor Control, Repair & Reinstallation, Color Repair, Certification Number 240. Steve has been actively traveling and teaching IICRC Certification Classes for the last two years and his focus is to assist the new student, as well as the seasoned veteran, to set themselves apart as the premier cleaner in their area.

As an Approved IICRC Instructor, Doug Heiferman has traveled the United States teaching textile cleaning and restoration courses for the past eleven years. He instructs classes on oriental rug cleaning, tile and grout cleaning, wood cleaning, leather cleaning, odor control as well as business marketing and management classes.
In addition to teaching, Doug is an IICRC Certified Master Textile Cleaner and was owner/operator of a successful textile cleaning and restoration company for 16 years. Doug has a diversified business background and has gained valuable experience working for corporations such as Lillian Vernon, Federated Department Stores, and Citibank in the areas of purchasing, inventory control, credit and collections, and finance. He has earned degrees in Business Administration and Political Science.
Doug's positive attitude combined with a motivating teaching style makes him one of the most requested instructors in the country. He is well known for teaching his students how to be ultra competitive in today's fast paced business environment through the use of advanced technical skills and innovative sales and marketing techniques.

Bill entered the cleaning industry upon his graduation from Shippensburg University in 1980. Bill Joined Unsmoke® in 1988, when he was hired as General Manager of its service company. In 1992 Bill was promoted to General Manager of Training and Technical support for Unsmoke® Systems. Bill has had the opportunity to put his restoration knowledge and experience to work, representing Unsmoke® on various onsite disaster restoration consulting projects throughout North America and the Caribbean. Bill is co-instructor of ASCR’s NIDR TECH courses. In 1995 Bill became Vice President of Microban® Systems, Inc. Unsmoke® Systems is an industry recognized authority on disaster, restoration and odor removal. They have developed many odor control products and techniques which have become industry standards. Unsmoke® Systems has designed and presented numerous odor, smoke and fire restoration training programs, and schools throughout the U.S. and abroad. Unsmoke® has assisted many firms in diversification into odor control and fire restoration. Unsmokes®’s disaster restoration instructors are recognized by both the IICRC and ASCR.

Bob Merkt is the owner of MEGA (Merkt Educational Group and Associates). He has been in the cleaning industry for over 20 years and for the last years he has owned and operated his own full service carpet, upholstery, hard surface floor and janitorial cleaning company – Kettle Moraine Professional Cleaners Inc.
Bob has been training for more than 12 years. He is an invited speaker at many industry events as well as a contributor to industry publications. Bon is a CMI Certified Instructor and an Institute of Inspection, Cleaning and Restoration Certification (IICRC) Master Cleaning Technician, Vice-chair of the IICRC Floor Care Technician (FCT) Committee, IICRC Approved FCT Instructor, Past President of the Association of Wisconsin Cleaning Contractors (AWCC) and all-around good guy.
Bob is an instructor specializing in training the adult learner. He performs his classroom and hands-on training in an energetic, humorous and easy to comprehend style that his students enjoy.

Doug Ayres

• In business for over 30 years with significant experience in Sales Management, Sales, and Sales Training
• Bachelors of Science, Central Missouri State University
• Educational and military experience in civil engineering
• Instructor, Materials Testing Laboratory, (Soil/Concrete) United States Military Academy, West Point, New York
• Awarded the Army Commendation Medal for meritorious service, April 1971
• Member, Indoor Air Quality Association, IAQA
• Board of Directors, Colorado Chapter of the Indoor Air Quality Association (IAQA).
• Member, Indoor Environmental Standards Organization, IESO #12123
• Member, Environmental Solutions Association, ESA
• Columnist for The Standard, Indoor Environmental Standards Organization (IESO) quarterly newsletter.
• Created and instructed over 2000 realtors in a four-hour Colorado Real Estate Continuing Education training course on mold.
• Interviewed by and appeared on KCNC-TV (CBS) Denver, JUSA-TV (NBC) Denver, KDVR-TV (FOX) Denver and KWGN-TV (WB) Denver, newscasts.
• Provide consulting for McStain Neighborhoods with over 75 inspections to date.
  
  Certifications
• CIE, Certified Indoor Environmentalist #02341, Indoor Air Quality Association, IAQA, Chelsea Group, INvironment INstatute, Phoenix, AZ. Dec. 5-9, 2005
• Asbestos Building Inspector #13153, Colorado State Certification Course, Asbestos Measurement Technician, Asbestos Management Nov. 28-Dec. 3, 2005
• CRMT, Certified Residential Radon Measurement Provider, NEHA-NRPP, American Association of Radon Scientist and Technologists (AARST) Feb. 2, 2005
• CRMI, Certified Residential Mold Inspector, Indoor Environmental Standards Organization Dec. 1, 2003
• CMI, Certified Mold Inspector, (Certified Mold Inspectors & Contractors Institute), May 16,2003
• CMR, Certified Mold Remediator, (Certified Mold Inspection & Contractors Institute), May 16,2003
   

IICRC Commercial Crpt Clng
March 19 & 20, 2008

IICRC Odor Control
March 21, 2008

George Cazares

George Cazares, President of SEISC Enterprise, LLC and has been involved in the cleaning and restoration industry since 1986. George is an IICRC Master Cleaner and Master Restoration Technician. He has been approved by the IICRC to teach the subjects of Water Damage Restoration Technician, Carpet Repair & Reinstallation, Odor Control, Color Repair Technician, Carpet Cleaning, Commercial Maintenance Technician and Upholstery & Fabric Technician.
George’s varied experience gives him extensive knowledge and hands-on techniques that relate to the every day operations of a cleaning and restoration company. George also served as a technical trainer and operations manager for a large multi-truck, multi-state operation for 10 years in the Northwest and Southern California.
His determination and passion for providing quality training with a lot of enthusiasm in either English or Spanish will build a stronger foundation for the next generation of service professionals.