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DTSTART;VALUE=DATE:20191205
DTEND;VALUE=DATE:20191206
DTSTAMP:20191127T163711Z
CREATED:20190731T190519Z
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UID:15302-1575504000-1575590399@www.barker-hammer.com
SUMMARY:Wood Floor Maintenance Seminar
DESCRIPTION:WOOD FLOOR MAINTENANCE CLEANING SEMINAR\nLearn trade secrets of maintaining wood and alike floors such as solid wood\, engineered and laminate floors. You will leave this class with a daily overview and understanding of\, routine\, periodic and restorative cleaning procedures needed to maintain solid wood\, engineered  wood and laminate floors. \nSOLID WOOD:\nOn-site or prefinished/factory finished floors.\nENGINEERED WOOD FLOORS:\nThere are many types of engineered wood floors – what are they and how-to maintain them?\nLearn what floors can have finish applied and what floors you cannot.\nLAMINATES:\nWhat are they? How-to maintain them?\nWhy are they different from engineered and solid wood floors? \nHOW-TO DEVELOP STRATEGIC RELATIONSHIPS (1 hour)\nLearn how-to develop strategic relationships with carpet retails\, floor covering stores\, installers\, designers\, architects and the alike. This presentation teaches attendees how-to earn hundreds of thousands of dollars a year without writing a single commission check. This program will have the carpet retails\, floor covering retails\, installers\, designers\, architects wanting to recommend you.\n• What customers trust?\n• The benefits to you and the retailer.\n• How-to get your foot in the door and approach the retailer.\n• Who is the expert?\n• How to develop the written material for success.\n• Learn inside trade stratifies to help you stand a part for other cleaners and prevent the retailer from recommending any other cleaner – you will become their exclusive refer. \nHOW-TO TURN ANGRY CUSTOMERS INTO REPEAT BUSINESS. (1 hour)\nThis presentation teaches attendees how to turn angry customers into repeat business in such a manner that they become cheerleaders for your company providing you with repeat work and referrals.\n• The universal truth about customers.\n• The strike principle.\n• Communication stream.\n• Relationship Building.\n• How-to prevent complaints.\n• Receiving the complaint.\n• Approach the problem\n• Respond to the problem\n• How-to apologize\n• How-to end it. \nDecember 5\, 2019\nInstructor: Bob Merkt\nPre-Registration – $129\nRegistration – $179/At the door.\nReceive 1 IICRC Continuing Education Credit.\nLunch will be provided. \nBack to Seminar Schedule \nIICRC Certification Tracks \nCall 952-926-7117 to Register or e-mail sophiag@barker-hammer.com
URL:https://www.barker-hammer.com/class/wood-floor-maintenance-seminar/
LOCATION:Barker Hammer\, 4565 W 77th Street\, Edina\, MN\, 55435\, United States
ATTACH;FMTTYPE=image/jpeg:https://www.barker-hammer.com/wp-content/uploads/2019/07/wood-floor-cleaning-bhk.jpg
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